FAQs

A Seiko Mod watch is a customized version of a standard Seiko watch. The term "MOD" comes from "modification". These modifications are generally made for those who wish to personalize their watch according to their specific tastes or needs. Modifications can vary considerably, from minor aesthetic changes to more complex technical revisions. What makes Seiko watches particularly amenable to modification is the wide availability of spare parts. This abundance of components enables a wide range of customization, making each Seiko MOD watch unique.

Each custom timepiece is hand built To ensure the highest possible standards, we have a lead time of 1 week from the date of order to shipment. This allows us to carry out the necessary quality control procedures and ensure that your watch is made to your satisfaction.
All orders placed through our website are subject to the given lead time even if the item is shown as "In stock".
Each watch is assembled by hand piece by piece in a completely handmade way by an expert with more than 10 years of experience.

We use Seiko automatic movements such as NH34, NH35 NH36, NH38, NH70, NH72, 8285, VK63, VK64 and VK61
Recognised globally, these movements ensure flawless function to match your daily pace.

Our watches have a water resistance of 5AM, this mean that they are designed to be water-resistant for everyday situations, such as splashes or rain. However, we do not recommend using them for swimming or diving.
Several factors can affect water resistance, such as an improperly screwed crown, a sudden impact, or a change in temperature.

We include (for free) a complimentary tool kit to help you adjust the strap properly.

Please refer to this guide and follow the instruction carefully to adjust your strap size: Guide.

Yes, we offer free worldwide shipping on orders over $200. Please note that shipping times may vary depending on the destination country.

No, you won't encounter any additional charges. We cover "ll taxes and import duties, ensuring a hassle-free delivery experience.
The price you see is the total you'll pay, with no surprise fees at delivery.

Once your watch has been shipped, you will receive an email containing your tracking information. This will allow you to monitor the status of your order as it makes its way to you.
If you don't see the email in your inbox, please check your spam or junk folder. If you still can't find it, use this Link to access your tracking information.

You can return the item within 14 days of receipt if it is undamaged, unused, and in its original packaging with all tags attached.
We also offer exchanges at no additional cost if there are any issues with the delivery or if you receive a damaged package.
Please note that this policy does not apply to customised watches.
If you request a return, we will provide youvith the most suitable return address. If you have any questions about size or other specifications, please feel free to email us.

Before reaching out, please check your spam or junk folder, as the confirmation may have been redirected there.